Operational decisions in the utility sector should never be based on fragmented spreadsheets or outdated monthly reports.
With GridSense™ and its ReliabilityIQ module, utilities gain access to powerful real-time dashboards that consolidate all critical performance, reliability, and compliance indicators in one place.
KPI Categories Covered
- SAIDI / SAIFI / CAIDI reliability indexes: Industry-standard metrics that track outage frequency and duration.
- CEMI-4 / CEMI-5 cluster tracking: Identifies customer segments experiencing multiple outages over a defined period.
- Energy loss segmentation: Differentiates between technical losses and commercial (non-technical) losses across the grid.
- Peak demand anomalies and load growth: Detects abnormal spikes and long-term consumption trends across feeders and substations.
- Regulatory compliance scorecards: Benchmarks operational performance against standards like CEA and IEEE for audit readiness.
Utility Success: North India
- In Northern India, a large utility implemented GridSense™ across its transmission and distribution network.
- Automated dashboards were connected to live SCADA, GIS, and AMI data sources—eliminating manual compilation delays.
- This resulted in reporting times dropping from 15 days to just 2 hours, improving response accuracy and regulatory compliance.
GridSense™ transforms utility operations by combining reliability insights, compliance tracking, and energy loss analysis into a single, real-time command center.
Key Takeaways
- Enables real-time tracking of utility reliability and outage indexes across geographies.
- Empowers teams with no-code filters to drill down by region, feeder, and service zone.
- Generates print-ready, exportable reports designed to meet regulatory and internal audit standards.